Terms and Conditions of Use

Welcome to the internet Website (« Web Site ») designed and published by VACHERON CONSTANTIN, branch of Richemont International S.A. (hereinafter referred to as “VACHERON CONSTANTIN”) a company having offices at 10, chemin du Tourbillon, 1228 Plan-les-Ouates/Genève, Switzerland.

Register of Companies for Switzerland: No. CH-660.0.002.8870-4

Juan-Carlos Torres – Chief Executive Officer
Isabelle Hudovernik – E-Marketing Manager
Tel. +41 (0)22 930 2005

Hosting Services
Hosting services for this Web Site are provided by Richemont International S.A., GIS Data Services, 10 route des Biches, 1752 Villars sur Glane, Switzerland.

Use of this Web Site is subject to the following terms and conditions ("Terms"). VACHERON CONSTANTIN may revise these Terms from time to time by updating this posting, with the revised Terms taking effect for all Users as of the date stated on the posting. Consequently, Users should consult the Terms regularly.

Please read these Terms carefully before using the Web Site. Users expressly acknowledge that they are aware of these Terms and have had access to the same upon entering the Web Site. Consequently, by using the Web Site, Users signify their assent and agreement to these Terms. If User does not agree to these Terms, then User is not authorised to continue consultation and access of the Web Site.

Registered Members of the Vacheron Constantin Forum the “Hour Lounge” are also subject to the Forum Rules which are available at

Use of Materials on this Web Site
VACHERON CONSTANTIN has created this Web Site to provide information about its company and products for Users’ personal use. Whilst considerable effort has been made to ensure that the photographs and other graphic representations of VACHERON CONSTANTIN products displayed on the Web Site are representative of the colour, design and style etc. of the original products, slight variations, distortions and/or differences may be apparent when compared to the original product. This may be due to technical issues such as your browser or computer settings and other reasons. Accordingly, VACHERON CONSTANTIN will not be liable for any apparent differences in the photographs or graphical representations of VACHERON CONSTANTIN products displayed on the Web Site and the original products. Consequently we strongly advise users to visit one of our boutiques or authorized retailers.

Users may download one computer copy or print one copy of the material on this Web Site for their own non-commercial, educational, private or domestic use only, provided that proprietary notices, in particular intellectual property notices such as copyright©, trademark™ are preserved intact and are neither modified, nor deleted nor changed. Unless otherwise stated, Users should assume that everything they see or read on the Web Site (such as images, photographs, including any person represented in the photographs, illustrations, icons, texts, video clips, written and other materials) ("VACHERON CONSTANTIN's Material") are protected by legislation such as copyright, designs and trademark legislation under national laws worldwide and international treaty provisions. Users are not authorised to sell, reproduce, distribute, modify, display, publicly perform, report or otherwise prepare derivative or second hand works based on or use any VACHERON CONSTANTIN Material in any way for any public or commercial purpose.

Furthermore, VACHERON CONSTANTIN's Material may not be displayed or communicated on any other web site, in a networked computer environment or other digital support for any purpose whatsoever. In the event of breach of any of these Terms, Users’ permission to use VACHERON CONSTANTIN's Material will automatically terminate and any copies made of VACHERON CONSTANTIN's Material must be immediately destroyed. Any unauthorised use of VACHERON CONSTANTIN's Material may infringe copyright laws, trademark laws, the laws of privacy and publicity, and communications regulations and statutes. VACHERON CONSTANTIN does not authorise linking to its Web Site from third party web sites without its prior written authorisation.

Users’ Submissions
Any unsolicited communication or material Users transmit to VACHERON CONSTANTIN via the Web Site or by electronic mail or otherwise, excluding personally identifiable data about themselves, including, but not limited to, any data, questions or answers, comments, suggestions, or the like will be treated as non-confidential and non-proprietary by VACHERON CONSTANTIN. By sending communications to VACHERON CONSTANTIN, Users automatically grant VACHERON CONSTANTIN a royalty-free, perpetual, irrevocable non-exclusive license to use, reproduce, modify, publish, edit, translate, distribute, perform, and display such communication(s) alone, or as a part of other works in any form, media, or technology whether now known of hereafter developed and to sublicense such rights to anyone. Anything Users transmit may be used by VACHERON CONSTANTIN and its affiliated companies for any purpose, including but not limited to reproduction, disclosure, transmission, publication, broadcast and posting, or developing, manufacturing and marketing products using such information.

Furthermore, VACHERON CONSTANTIN enjoys a worldwide reputation for both the design and manufacture of high quality watches and clocks. To this end, it possesses its own sources of creativity, in particular highly skilled teams of designers who conceive and perfect VACHERON CONSTANTIN’s creations. As a result, VACHERON CONSTANTIN cannot agree to or accept being the receiver of unsolicited proposals of collaboration. Indeed, it is conceivable that VACHERON CONSTANTIN may already be working on similar ideas. Consequently, Users are advised that VACHERON CONSTANTIN is not interested in receiving ideas or other spontaneous proposals.


Persons who have not legally come of age (minors) must not send any information about themselves or about their friends, or subscribe to VACHERON CONSTANTIN on-line services, or make requests to receive more information from VACHERON CONSTANTIN by clicking on the consent or request buttons on the website. If we find out or if we are informed that a child has passed on his/her personal data or those of another child, we shall delete these data from our records.

IINFORMATION FOR PARENTS. VACHERON CONSTANTIN shall not intentionally collect personal data about minors (in particular, persons who have not reached the age of 18). If you, as a parent or legal guardian, realize that your child has subscribed to one of our services, and you wish to cancel this subscription and would like all his/her personal data to be destroyed, please send us an email at:, or write us at the address below, attaching any official documents proving that you are the parent or legal guardian.

Data Protection
10, Chemin du Tourbillon,
1228 Plan-les-Ouates/Genève,


Any personal data that can be used to identify you, such as your name, address, phone number, preferences, etc. (hereinunder referred to as "Personal Data"), given to VACHERON CONSTANTIN when making a request or registration to its services, by phone or using a registration form, are submitted willingly and knowingly.

Please note that phone calls may be recorded for the purposes of checking accuracy and quality.

Registration forms contain both mandatory fields (marked with an asterisk (*)) and optional fields; if the mandatory fields are not filled out, VACHERON CONSTANTIN may not be able to respond to your request or activate the options that you have selected.

The personal data that you give us by phone or in the registration forms available on our website may be consulted by VACHERON CONSTANTIN staff with full authorization, by the agency managing customer relations and occasionally by other persons and firms, in particular within the Richemont Luxury Group, that manage our internal operations in relation to our business activities. Some of these trade partners are located outside Switzerland, and your Personal Data may be transferred abroad. All these persons/firms are nevertheless obliged to honor confidentiality commitments and respect your private life in pursuance of the applicable law. Your Personal Data shall be used to offer you the requested services and may also be used for both the purposes of marketing research related to VACHERON CONSTANTIN business activities and to provide information about its products and events.

Except for the foregoing, VACHERON CONSTANTIN shall not use your Personal Data for unsolicited communications. VACHERON CONSTANTIN shall not sell, rent or make available to third parties the Personal Data it receives, in any manner whatsoever, except to its legal advisors or unless required by legislation or a court order. VACHERON CONSTANTIN shall make its best effort to ensure that said Personal Data are kept safely at all times.

VACHERON CONSTANTIN shall delete your Personal Data from its database upon request, thereby canceling your registration for its services. Furthermore, you may have access to your Personal Data and/or ask for any information about you to be corrected, modified or deleted, upon written request.

Any request concerning your Personal Data and especially any request to obtain the cancellation of your registration for one of the services offered by VACHERON CONSTANTIN should be sent either by email to or by mail to:

Data Protection
10, Chemin du Tourbillon,
1228 Plan-les-Ouates/Genève,

VACHERON CONSTANTIN may have to modify its data protection policy in accordance with legislative changes. Its data protection policy may be consulted at any time on its website at the following address 

Our database is managed by VACHERON CONSTANTIN, but the personal data collected are stored by our hosting service (see above) in Switzerland. Our data protection policy is governed by and shall be interpreted in pursuance of Swiss law to which it is subject, with no reference to the rules of international private law. Any dispute shall be submitted to the Swiss courts as Switzerland is the exclusive place of jurisdiction.

Users are informed that, in the event of VACHERON CONSTANTIN or the majority of its assets being taken over by another entity further to an acquisition or sale, reorganization or liquidation, their Personal Data may be included in the transferred assets.

VACHERON CONSTANTIN data protection policy shows that it is committed to managing your Personal Data in pursuance of the legal obligations in force, in such a way as to fully protect your private life.

Privacy and Cookies Policy
VACHERON CONSTANTIN has established its Privacy and Cookies Policy in respect of the confidence its clientele places in it and in conformity with high standards of personal data protection to which it is committed. When providing Personal Information to VACHERON CONSTANTIN we strongly recommend that you consult our Privacy and Cookies Policies which are available at

The information on the Web Site is intended for general information purposes only. VACHERON CONSTANTIN tries to ensure that the information provided is accurate and complete. However, VACHERON CONSTANTIN does not warrant or represent that VACHERON CONSTANTIN’s Material is accurate, error-free or reliable or that use of VACHERON CONSTANTIN 's Material will not infringe rights of third parties. Use of the Web Site is at Users’ risk.

VACHERON CONSTANTIN does not warrant that the functional and/or technical aspects of the Web Site or VACHERON CONSTANTIN's Material will be error free or that this Web Site, VACHERON CONSTANTIN’s Material or the server that makes it available are free of viruses or other harmful components. If use of this Web Site, or VACHERON CONSTANTIN 's Material results in the need for servicing or replacing property, material, equipment or data, VACHERON CONSTANTIN is not responsible for those costs. Without limiting the foregoing, everything on the Web Site is provided to Users "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESSED OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY, SATISFACTORY QUALITY, FITNESS FOR A PARTICULAR PURPOSE, REASONABLE CARE AND SKILL, OR NON-INFRINGEMENT. VACHERON CONSTANTIN and its suppliers make no warranties about the VACHERON CONSTANTIN Material, software text, downloads, graphics, and links, or about results to be obtained from using the Web Site. Please note that some jurisdictions may not allow the exclusion of implied warranties, consequently some of the above exclusions may not apply.

Trademark Notice
In general, all trademarks, logos and service marks (collectively the "Trademarks") which appear on this Web Site are registered and unregistered VACHERON CONSTANTIN trademarks or are licensed for use by VACHERON CONSTANTIN by third parties. Other trademarks are proprietary marks and are registered to their respective owners. Nothing contained on the Web Site should be construed as granting, by implication or otherwise, any license or right to use any trademark displayed on this Web Site without the written permission of VACHERON CONSTANTIN or such third party who owns the trademark. Misuse of any trademark displayed on the Web Site, or any other content on the Web Site, except as provided herein, is strictly prohibited.
Certain functionality provided via this website may be covered by U.S Patent 5,930,747.

Copyright Notice
All contents of this Web Site are protected by Copyright ©. All rights reserved. Please refer to the section of these Terms on Use of Materials on this Web Site above.

Links to other web sites operated by third parties not affiliated to VACHERON CONSTANTIN may be indicated on the Web Site. The inclusion of any link to such third party sites does not imply endorsement by VACHERON CONSTANTIN of those sites. VACHERON CONSTANTIN has not reviewed all of the sites linked to its Web Site and is not responsible for the content or accuracy of any off-site pages or any other sites linked to this Web Site. Linking to any other off-site pages or third sites is at Users’ own risk.

Users agree that VACHERON CONSTANTIN may terminate Users’ access to and use of the Web Site if VACHERON CONSTANTIN reasonably believes that Users have violated or acted inconsistently with the letter or spirit of this Agreement, or violated the rights of VACHERON CONSTANTIN or any third party, or for any reason with or without notice to User. Users agree that VACHERON CONSTANTIN may modify or discontinue this Web Site, with or without notice to them. Users agree that VACHERON CONSTANTIN will not be liable to them or any third party as a result of such modification or discontinuation. The provisions entitled "Disclaimer," "Limitation of Liability," and "General Provisions" will survive termination of these Terms.

Limitation of Liability
Under no circumstances whatsoever shall VACHERON CONSTANTIN be liable for any loss arising out of or in connection with the use of information available from this Web Site whether direct or indirect including, without limitation, any liability relating to any loss of use, interruption of business, lost profits or lost data, or incidental, special or consequential damages of any kind regardless of the form of action, whether in contract, tort (including negligence) or otherwise, even if VACHERON CONSTANTIN has been advised of the possibility of such damages. Because some states and countries do not allow the exclusion or limitation of liability for consequential or incidental damages, the above limitation may not be operable.

General Provisions
Unless otherwise specified, the information and materials in the site are presented solely for the purpose of promoting the products and services of VACHERON CONSTANTIN. VACHERON CONSTANTIN makes no representation that VACHERON CONSTANTIN's Material is appropriate or available for use in every country of the world. Users use this Web Site at their own risk and are responsible for compliance with applicable local laws, keeping in mind that access to VACHERON CONSTANTIN's Material may not be legal by certain persons or in certain countries. Our products are available in many parts of the world. However, this Web Site may describe products that are not available worldwide. Any cause of action a User may have with respect to this Web Site must be commenced within two years after the claim or cause of action arises. These Terms will be governed by and construed in accordance with the laws of Switzerland without regard to its conflicts of law provisions. All disputes will be submitted to the exclusive jurisdiction of the competent courts of the Swiss Canton of Geneva. The waiver by VACHERON CONSTANTIN of a breach of any provision of these Terms will not operate to be interpreted as a waiver of any other or subsequent breach.

Vacheron Constantin.

new posting March 2013